To Report a Lost or Stolen Card

If you ever lose or experience a stolen card call Pedestal Bank immediately at 337-580-2265 or 1-877-580-2265.

Card Safety Tips

When the unexpected happens, you’ll want to know Pedestal Bank has your back.

Once you get a new card, you’ll want to record the card numbers, expiration dates and phone numbers. Keep this record in a safe place, separate from where you keep your cards. Use this information when you report your cards lost or stolen.

  • Never put your account number or PIN on the outside of an envelope or a postcard.
  • Don't give your debit or credit card number over the phone unless you've made the call.
  • Don't sign a blank charge slip unless absolutely necessary.
  • Tear up carbons from slips and save receipts.
  • Always check receipts against your monthly statements. Report any errors within 60 days of the statement mailing date.
  • Carry only the cards you need, especially when traveling.
  • Choose a personal identification number (PIN) that's different from other obvious numbers, like your phone or Social Security Number or your birthday.
  • Memorize your PIN and don't write it on anything in your wallet.
  • Check all ATM receipts against bank statements.

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